Last Updated: July 17, 2025

This Privacy Policy outlines how WinnSEO (“we,” “our,” or “us”) collects, uses, protects, and shares personal information when you install or use the WinnSEO App (“the App”) in connection with your Shopify-powered store. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

By using the App, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the App.

Information We Collect

When you install and use the App, we automatically collect certain personal information from your Shopify account to enable core functionality. This includes your store URL, your name, your email address, your phone number, and your product collection list.

We may also collect non-personal information, such as anonymized usage data or analytics (e.g., user interactions with the App), to improve performance and functionality. Additionally, we may collect information about your browser details, time zone, and cookie data. For more information on cookies and how to manage them, visit https://allaboutcookies.org 

We do not collect or process payment or billing information directly. All financial transactions are securely managed through Shopify’s billing system, which adheres to industry-standard security protocols. To view specific permissions granted to the App, check the “View Details” link on the Shopify apps page within your Shopify admin.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and enhance the functionality of the App;
• To support core operations, such as syncing with your Shopify store and delivering services;
• To communicate with you regarding your account, updates, technical issues, or customer support;
• To analyze usage trends and optimize the App’s performance and user experience;
• To comply with applicable legal obligations or enforce our Terms of Service.

We do not use your personal information for advertising purposes or share it with third parties for their marketing purposes. Any sharing with third-party service providers (e.g., hosting or analytics providers) is limited to operational needs and governed by agreements ensuring data protection and confidentiality.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law, adhering to data minimization principles by collecting and processing only the minimum data required for the App’s functionality. Upon uninstallation of the App or receipt of a data deletion request (e.g., via Shopify’s mandatory compliance webhooks, such as GDPR webhooks for customer or shop data deletion), we promptly initiate the deletion of your personal data from our systems, typically within 30 days, unless retention is necessary for legal or operational purposes, such as fraud prevention, dispute resolution, or compliance with regulatory requirements. Our App is subscribed to and verifies all mandatory Shopify compliance webhooks to ensure timely and secure handling of data deletion requests.

Your Rights (For European Residents)

If you are a resident of the European Economic Area (EEA) or other regions with similar data protection laws, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal or operational retention requirements.
• Restriction: Object to or restrict certain processing activities.
• Data Portability: Request a transferable copy of your data in a structured, commonly used format.
• Withdraw Consent: Withdraw your consent for data processing at any time, where applicable.

To exercise these rights, please contact us. We will respond within the timeframes required by applicable law (typically 30 days).

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on our website or communicated through the Shopify App interface, with the “Last Updated” date revised accordingly. We encourage you to review this policy regularly.

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may uninstall the App and discontinue use.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, or if you wish to file a complaint, please contact us at:

📧 [email protected]

We are committed to addressing your inquiries promptly and transparently. For GDPR-specific requests, please indicate “GDPR Request” in your email subject line to ensure expedited handling.